Privacy Policy

When you interact with Service and Scale, we may collect the following information:

Information You Provide Directly:

• Name, email address, and phone number when you submit a demo request or contact form.

• Restaurant name and details you share during consultations.

• Email address when you subscribe to our newsletter or download resources.

Information Collected Automatically:

• Browser type, device information, and operating system.

• Pages visited, time spent on pages, and navigation patterns.

• IP address and approximate geographic location.

• Referral source (how you found our website).

We use your information to:

• Respond to your demo requests and inquiries.

• Send you the resources, guides, or newsletters you have requested.

• Improve our website, services, and user experience.

• Communicate with you about our services, updates, and promotions (only if you have opted in).

• Analyze website traffic and usage patterns to optimize performance.

• Comply with legal obligations.

We take data security seriously:

• All data transmissions are encrypted using industry-standard SSL/TLS protocols.

• Your information is stored on secure, access-controlled servers.

• We limit access to personal information to authorized personnel only.

• We regularly review and update our security practices.

• We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Our website may use cookies and similar technologies to:

• Remember your preferences and settings.

• Understand how you interact with our website.

• Improve site performance and load times.

• Provide analytics that help us improve our services.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

We may use trusted third-party services for:

• Website hosting and infrastructure.

• Email delivery and communication.

• Analytics and performance monitoring.

These providers are bound by their own privacy policies and are contractually obligated to protect your data. We do not share more information than necessary for these services to function.

You have the right to:

• Access the personal information we hold about you.

• Correct any inaccurate or incomplete information.

• Delete your personal information (subject to legal requirements).

• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

• Request a copy of the data we have collected about you.

To exercise any of these rights, please contact us using the information below.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and newsletter subscriptions are retained until you request removal.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.